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Warranty Policy

At Arrow, we offer a 12-month warranty policy against manufacturer defects and workmanship of the paddle. 

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Proof of purchase is required when a warranty claim is submitted. Paddles purchased from our authorized representative or retail partners is allowed with the same proof.

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Photographic or video evidence may be required in certain instances.

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All paddles submitted for a warranty claim will be inspected by our team and Arrow reserves the final right to determine if a paddle is valid for a claim.

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Warranty does not apply to replacement paddles.

What's Covered

- Handle breaks

- Loose edge guard and cracking

- End cap damage

- Surface cracks

What's Not Covered

- Normal wear and tear

- Graphic fade

- Rattling (that doesn't affect performance)

- Abuse / Neglect

- Damage caused by hits to the ground

- Paddles obtained by way of gifts / prizes / giveaways or by non-authorized means

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